FAQs
Ideal Custom Flooring LLC
Have a flooring-related question? We have the answer. Check out these FAQs and give us a call today for more information!
How does Wisconsin's humidity affect my hardwood floors?
As one of the top-rated flooring stores in the area, we know that Southeastern Wisconsin often experiences significant humidity swings between humid summers and dry winters. Hardwood is hygroscopic, meaning it expands and contracts with these changes. In our experience, to minimize gapping or "cupping," it is recommended to maintain a consistent indoor relative humidity between 35% and 50% year-round using humidifiers in the winter and AC or dehumidifiers in the summer.What is "dustless sanding," and is it truly mess-free?
Modern dust containment systems use high-powered vacuums connected directly to the sanding equipment. Based on our experience, while no process is 100% "dust-free," these systems typically capture 99% of airborne dust, keeping it out of your HVAC system and off your furniture. If you're searching for local flooring stores that can provide this high-quality service, look no further than Ideal Custom Flooring LLC.How soon can I walk on my floors after refinishing?
This depends on the finish used. In our experience as one of the most accomplished flooring stores in the area, standard water-based finishes often allow for "sock-only" traffic after 4-6 hours, while oil-based finishes can take 24 hours. However, with an instant-cure system like Arboritec UVElite, the floor is 100% cured immediately after the UV light passes over it, allowing for instant use.What is the benefit of UV-cured finishes like Arboritec UVElite?
These finishes use ultraviolet light to trigger a chemical reaction that hardens the finish instantly. According to our professional estimations, UVElite is roughly 40% more durable than traditional two-component finishes and is ideal for commercial spaces or busy households because you don't have to wait days for the "cure" period before moving furniture or rugs back. We're proud to stand out from other local flooring stores by providing these practical finishes for our customers.Should I choose solid or engineered hardwood for my home?
As one of the most knowledgeable flooring stores in Wisconsin, we assure our customers that engineered hardwood is often preferred for basements over radiant heat because its layered construction makes it more stable against moisture and temperature fluctuations. Solid hardwood is a timeless choice for above-grade rooms and can be sanded and refinished many more times over its lifespan.Can you match new hardwood to my existing old floors?
Yes. Most professional flooring stores can "lace-in" or "feather" new boards into existing ones, and Ideal Custom Flooring LLC is no exception. By choosing the same wood species and sanding the entire area together before applying a uniform stain, the transition between old and new flooring becomes nearly invisible.Do I need to leave my house during the refinishing process?
Not necessarily, but many homeowners prefer to. While water-based and UV-cured finishes have very low VOCs (odors), the noise of the machinery and the restricted access to certain rooms for several days can be disruptive. Compared to less flexible options for flooring stores offering refinishing services, we're happy to do the job whether or not you choose to stay home for the process.How do I maintain my floors to make the finish last?
The biggest enemy of Wisconsin floors is winter grit and salt, and we've seen this firsthand as one of the most experienced flooring stores in the state. We advise our customers to use mats at every entrance and clean them regularly with a microfiber mop and a pH-neutral cleaner. Additionally, according to American Home Shield, homes with children or pets may benefit from a deep hardwood floor cleaning every three to six months to help maintain the floor’s appearance and condition. Homeowners should avoid wax-based cleaners or "steam mops," which can dull or damage the polyurethane over time.Which wood species are the "hardest" and best for pets?
Professional flooring stores measure wood hardness according to the Janka scale. Hickory is the hardest native North American wood on this scale, followed by hard maple and oak. For homes with large pets, choosing a wood with a prominent grain, such as red oak, can help hide minor scratches better than a smooth-grained wood like maple.Do you provide a "waiver of lien"?
Absolutely. In Wisconsin, it is vital to ask flooring stores for lien waivers whenever you make a payment. This document protects you by proving the contractor has paid their suppliers and subcontractors, ensuring no one can legally place a lien on your home if the primary contractor fails to pay their bills.What is the difference between waterproof and water-resistant vinyl flooring?
Waterproof vinyl flooring is designed to completely block water from passing through the material or damaging the core, making it suitable for areas with frequent spills or moisture like bathrooms, kitchens, and basements. Water-resistant vinyl flooring can handle light spills and short-term exposure to moisture, but water left on the surface for too long may eventually seep in and cause damage.





